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Coffiehaus Consultancy

For a 350-seat BPO, CoffieHaus Consultancy introduced workflow automation and real-time analytics dashboards, leading to measurable gains in productivity and service quality.
Highlights:

  • Workflow mapping and redesign
  • Real-time performance tracking system
  • Staff development programs
  • 20% efficiency increase within 6 months

We also worked with a major financial institution in the Caribbean to establish strong governance structures, ensuring IT operations aligned with strategic goals and compliance standards.
Highlights:

  • Governance framework design
  • Change-management roadmap
  • KPI and reporting structure creation

Whatever your business may need to maximize outputs, Coffiehaus will create a customized solution for you.

Consultancy

CoffieHaus Consultancy partnered with CWH Gas to overhaul its operational framework, streamline their workflows and introduced automation & reporting systems. The result was improved efficiency, reduced manual errors, and a measurable lift in customer satisfaction.